KATHY A. PAYNE
OWNER / OFFICE MANAGER / APPOINTMENT SPECIALIST
Kathy’s personality, attitude, professionalism and many years in a business industry where customer service skills were essential ensures our clients are given the attention they deserve as they learn about Sacred Willow Spa, review the menu of services, schedule appointments, purchase gift certificates and more. Her focus is always concentrated on the client’s service needs, time available and scheduling to match with the appropriate service provider. Kathy’s strong attention to detail and delightful people skills make her an invaluable asset for the client and us. Kathy periodically attends classes and seminars offered by Dermalogica to acquaint herself with the services we offer and as a way to better discuss the client’s requests as she schedules appointments.
Originally from Maryland, Monnie and her family chose to make North Carolina their home in 2008. She joined Sacred Willow Spa in June of 2022. Monnie’s determination to provide excellent customer service enables her to deliver the Sacred Willow Spa experience that our clients have grown accustomed to. Much like the rest of the staff, Monnie values the positive vibe that is emitted by both service providers and clientele alike. It is an energy that most definitely should be experienced!
Originally from Philadelphia, Pennsylvania Caitlin, alongside her mom and brother, visited Calabash in the summer of 2015 and relocated there during that same month. While the relocation proved to be a difficult transition, her big heart and love of making others happy led her to seek a position that would be rewarding. Caitlin joined the staff family of Sacred Willow in January of 2023 and quickly began to thrive while simultaneously elevating the client experience for all who walked through the door. Her attention to detail and sweet disposition have made her an asset to staff and clients alike, but more importantly she has found joy and peace and loves living in the beautiful coastal town of Calabash, North Carolina.